News and Events

December 14, 2017

Support for YP during MYA’s Christmas shutdown

Merseyside Youth Association will be closed from 1pm on the 20th December 2017 until 8am on the 2nd January 2018. If you need support during this time, please see below for a list of services that may be of use;

Emergency Contact Details


If you are feeling suicidal or at risk you can ring your GP service and ask for an out of hour’s appointment, you can also present at your local A&E service or ring an ambulance if you are at high risk.

If you would like to speak to someone about how you are feeling you can call the Samaritans free on- 116123

Their helpline is open 24 hours a day 7 days a week.




8am – 8pm (Mon – Sun)


7am – 10pm (Mon – Fri)

9am – 10pm (Sat, Sun & Bank Holidays)


7am – 10pm (Mon – Sun)


8am – 8pm (Mon – Fri)

10am – 4pm (Sat, Sun & Bank Holidays)


9am – 9pm (Mon – Fri)

9am – 5pm (Sat, Sun & Bank Holidays)

GP walk in surgery, 45 Everton rd, Liverpool

Monday-Friday 08:00- 20:00


Dental Emergency

If you need to access an emergency dentist out of hours call the NHS 111 number and they can give details of your local out of hour’s service.



Liverpool city council

If you are threatened with homelessness you can contact the Housing Options Service by calling into any One Stop Shop, or by phoning Careline on 0151 233 3800 (Freephone 0800 731 6844).

If you cannot be seen in office hours and can’t wait until the next working day, please call Careline on 0151 233 3800 (Freephone 0800 731 6844).

Careline will tell you if the council has a duty to provide you with temporary accommodation. If this is the case, they will arrange overnight accommodation and an interview with the Housing Options Service the following day.

Sefton Council

If you have nowhere to stay or if it is unsafe for you to return home, or you will be homeless within the next 28 days, you should contact the Housing Options Team immediately

Housing Options Team

Ground Floor, Merton House,

Stanley Road,


L20 3UU

Tel: 0151 934 3541

Opening Times: Monday-Thursday 10 am to 4 pm and Friday 10am to 3 pm

You can contact the Out of Hours service on 0151 920 8234

Monday to Thursday after 5.00p.m.

Friday after 4.15pm and any time at weekends and public holidays

Knowsley Council

Call the Housing Options Service on 0800 694 0280 for a confidential and private discussion. Opening hours are Monday – Friday 9am – 5pm (Wednesday 9am – 4pm). An out of hour’s service is available in an emergency.

You can call in to see somebody between 9.30am and 1pm at Kirkby One Stop Shop on any Monday, Wednesday or Friday or Huyton One Stop Shop on any Tuesday or Thursday. Or email them at

Halton Borough council

Housing standards- 0303 333 4300

St Helens Council

01744 675150 – Housing Options and Advice Team (Monday, Tuesday, Thursday & Friday 9.00am to 5.00pm/ Wednesday 10.00am to 5.00pm)

0845 0500148 – St.Helens & Halton Council Emergency Duty Team (Emergency advice or assistance outside ofice hours)

Housing Options and Advice Team, 2nd Floor Millennium Centre, Corporation Street, St.Helens (Monday, Tuesday, Thursday & Friday 9.00am to 5.00pm/ Wednesday 10.00am to 5.00pm

Wirral council

If you are aged over 18 you need to complete a housing options form and an officer will contact you. You can find this form on their website-

If you are under the age of 16 call 0151 606 2006 Monday to Friday 8:45am – 5pm.

If you are aged 16 or 17 call 0151 666 4123 Monday to Friday 9am – 5pm or visit:


19 Argyle Street



CH41 1AD


Outside of these hours and on bank holidays call 0151 677 6557.


Other useful contacts


The Whitechapel Centre

Langsdale Street, Liverpool 3 8DY

0151 207 7617 (during the day).



Citizens Advice


Visit your local councils website for more local support services




Central Liverpool

Frontline Centre is on the corner of

Lawrence and Wellington Road,

Wavertree, L15 0FH

Tel: 0151 7333373



For enquiries contact us on:

07580 156311 or 0151 933 1300

or email:



T 0151 546 0470

M 07731 789794



07922 072 906

T: 0151 422 0031





Tel: 0151 638 7090


St Helens


General enquiries

Telephone no. 01744 26414